Next Webinar

Interaction and Intervention

Episode 3: September 25th

Categorizing different kinds of interaction and what they should look like

• Interaction vs. intervention: When to act and on what data indicators of harmful game behaviour
• Where to start: approaching a problem punter in land-based vs. online situations – a guideline for success
• Matching soft and hard interaction approaches to different levels of harm escalation without turning the wrong customers away
• Qualitative data: looking at the results of different kinds of intervention and identifying which works best for whom and at what point
> Towards collaboration: What can be learned from RG tools and their experience in dealing with players face-to-face? How can these experiences be shared to facilitate a better system to communicate with players?

Speakers

Ian Semel, CEO, Break Even

Rob Mabbett, Gordon Moody Association, Therapy Manager

Barry Grant, CEO, Problem Gambling Ireland